University of Rwanda Holdings Group Front Desk Officer Job

Job Overview

University of Rwanda Holdings Group Limited (UR – HG Ltd) is inviting qualified and motivated professionals to apply for the position of Front Desk Officer (G-2C) in Kigali, Rwanda. This full-time opportunity is ideal for candidates with experience in front office administration, cashiering, finance, accounting, customer service, healthcare administration, client relations, office operations, and transaction processing.

The successful candidate will manage front desk operations, handle accurate cash collections, support financial transactions, and ensure exceptional customer experience for clients and visitors within a professional environment.

Professionals exploring administrative and finance-related careers may also browse opportunities through front desk officer jobs in Tanzania

Job Title

Front Desk Officer (G-2C) – UR HG Ltd

Company Details

• Company Name: University of Rwanda Holdings Group Limited (UR – HG Ltd)
• Location: Kigali, Rwanda
• Employment Type: Full-Time
• Job Category: Administrative / Secretarial Jobs
• Department: Front Office Administration
• Grade: G-2C

About the Organization

UR-HG Ltd is a company fully owned by the University of Rwanda, established to optimize university assets and generate value through various business services. The organization operates across multiple sectors including:

• Healthcare services
• Consultancy services
• Catering operations
• Media services
• Agro-veterinary business

The institution is committed to service excellence, operational efficiency, and professional customer engagement.

Job Purpose

The Front Desk Officer will be responsible for ensuring smooth front desk operations, professional customer reception, financial transaction management, and quality client service.

The role involves cash collection, customer support, receptionist duties, office administration, financial record handling, visitor coordination, and front office management to maintain high levels of operational efficiency and customer satisfaction.

Candidates interested in administrative assistant jobs, receptionist careers, office support jobs, finance administration roles, cashier jobs, customer care opportunities, front office executive positions, and healthcare administration jobs are encouraged to apply.

Key Job Responsibilities (JD)

The selected candidate will be responsible for:

Front Desk & Reception Management

• Welcome visitors and clients professionally
• Provide reception and orientation services
• Respond to customer inquiries effectively
• Ensure smooth front office operations

Financial Transactions & Cash Handling

• Manage accurate cash collection and cashiering processes
• Process financial transactions efficiently
• Maintain transaction records and financial accuracy
• Support daily reconciliation and reporting activities

Customer Service & Client Relations

• Deliver excellent customer service experiences
• Maintain professional communication with visitors and stakeholders
• Resolve client concerns professionally and efficiently
• Ensure high customer satisfaction standards

Administrative Support

• Assist with front office documentation and record keeping
• Support operational coordination activities
• Maintain confidentiality and professionalism in administrative duties

Job seekers looking for administrative and finance-related opportunities can explore additional listings through front desk officer jobs in Rwanda

Education Requirements

Applicants should possess:

• Bachelor’s Degree in:
  • Finance
  • Accounting
  • Business Administration
  • Or a related field

Added Advantage

Possession of professional certifications such as:

• CPA (Certified Public Accountant)
• ACCA (Association of Chartered Certified Accountants) (completed or in progress)

will be considered beneficial.

Experience Requirements

Required Experience

• Minimum 3 years of relevant professional experience in:
  • Finance
  • Accounting
  • Cashiering
  • Customer Service
  • Front Office Administration
  • Healthcare administration environments

Candidates with prior experience in financial administration, billing systems, client support, and cash handling operations will have an added advantage.

Required Skills and Competencies

The ideal candidate should demonstrate:

• Strong customer service and interpersonal skills
• Excellent communication and reception abilities
• Financial transaction accuracy and attention to detail
• Strong administrative and organizational skills
• Cash management and bookkeeping knowledge
• Time management and multitasking abilities
• Professional appearance and customer engagement skills
• Problem-solving and office coordination capabilities

Salary and Compensation

Salary

• Salary: Not disclosed by the employer

Benefits

Employees may receive:

• Professional career development opportunities
• Exposure to university and healthcare operations
• Stable full-time employment environment
• Administrative and finance experience growth
• Opportunities for professional certification advancement

Candidates seeking broader administration and customer service careers across Africa may also browse listings through front desk officer jobs in Sierra Leone

Training and Career Development

Successful candidates may benefit from:

• Customer relationship management training
• Cash handling and finance operations development
• Administrative and office systems training
• Front office communication enhancement
• Career progression within university-affiliated institutions

Why Join UR – HG Ltd?

Working at UR-HG Ltd offers professionals the opportunity to contribute to a respected institution supporting education, healthcare services, business consultancy, financial administration, and customer service excellence while developing a rewarding professional career.

How to Apply

Interested applicants should submit:

• Cover Letter
• Updated CV/Resume
• Academic Certificates
• National ID or Passport Copy
• Relevant professional certifications (if applicable)

Applications should be submitted in one PDF document via email before the stated deadline.

Application Deadline: Monday, 23/03/2027 at 5:00 PM

Only shortlisted candidates will be contacted.