Job Description

Coordinator – Lifeline Emergency Medical Service & First Aid Training Center

Job Overview

The Rwanda Red Cross Society (RRC) is seeking a highly motivated and experienced professional to serve as the Coordinator – Lifeline Emergency Medical Service (EMS) & First Aid Training Center. This position offers an exciting opportunity to lead emergency medical service operations, strengthen pre-hospital healthcare systems, coordinate training programs, and support emergency preparedness initiatives across Rwanda.

The successful candidate will oversee EMS operations, ensure compliance with healthcare standards, manage capacity-building programs, develop sustainable service models, and engage with key stakeholders to enhance emergency medical response capabilities.

Position Details

Job Title

Coordinator – Lifeline Emergency Medical Service & First Aid Training Center

Location

RRC Headquarters, Gasabo, Kacyiru, Rwanda

Employment Type

Full-Time

Contract Duration

One Year (Renewable)

Industry

Healthcare | Emergency Medical Services | Humanitarian Services

Experience Required

Minimum 3 Years

Education

Bachelor’s Degree in Nursing, Emergency Medicine, Public Health, Clinical Medicine, Healthcare Management, or a related medical field.

About the Organization

The Rwanda Red Cross Society (RRC) is one of Rwanda’s leading humanitarian organizations, dedicated to improving health services, emergency response, disaster preparedness, and community resilience. Through its Lifeline Emergency Medical Service and First Aid Training Center, the organization delivers critical pre-hospital care services and emergency medical training programs nationwide.

Position Summary

The Coordinator will provide leadership and operational oversight for emergency medical services and training programs. The role requires expertise in emergency medical services, healthcare operations, quality assurance, staff development, and stakeholder engagement.

The successful candidate will ensure effective ambulance operations, strengthen emergency response systems, promote training excellence, and contribute to sustainable healthcare service delivery.

Key Responsibilities

Operations Coordination

• Manage daily emergency medical services operations.
• Ensure safe, efficient, and timely pre-hospital patient care.
• Supervise ambulance teams and EMS personnel.
• Coordinate licensing and certification processes.
• Investigate incidents and implement operational improvements.
• Monitor service performance and response times.

Quality Assurance & Compliance

• Maintain high standards of healthcare management and patient care.
• Ensure compliance with national healthcare regulations.
• Conduct service quality assessments and audits.
• Monitor medical equipment functionality and readiness.
• Support continuous quality improvement initiatives.
• Develop and implement operational standards.

Capacity Building & Training

• Lead medical training and professional development programs.
• Coordinate First Aid Training Center activities.
• Facilitate ongoing staff education and competency assessments.
• Support certification and recertification processes.
• Ensure training programs align with national standards.
• Promote continuous learning and workforce development.

Sustainability & Program Development

• Develop sustainable service delivery models.
• Support revenue-generating first aid training initiatives.
• Identify strategic partnerships and funding opportunities.
• Contribute to organizational growth and program expansion.
• Strengthen operational efficiency and resource utilization.

Stakeholder Engagement

• Build strong relationships with healthcare institutions and partners.
• Coordinate meetings with government agencies and stakeholders.
• Promote public awareness of emergency medical services.
• Represent the organization during health and emergency response forums.
• Support collaborative healthcare initiatives.

Emergency Preparedness & Disaster Response

• Coordinate EMS deployment during emergencies and disasters.
• Support disaster management and emergency preparedness activities.
• Participate in simulation exercises and response planning.
• Strengthen integration with national emergency response systems.
• Ensure operational readiness for large-scale incidents.

Required Qualifications

Educational Requirements

• Bachelor’s Degree in Nursing, Emergency Medicine, Public Health, Healthcare Administration, Clinical Medicine, or a related field.
• Advanced healthcare management qualifications are advantageous.

Professional Experience

• Minimum of 3 years of experience within healthcare, emergency services, or public health.
• Experience managing emergency response operations is preferred.
• Knowledge of Rwanda’s healthcare regulations and standards.
• Experience in training, supervision, and team leadership.

Preferred Certifications

• Advanced Life Support (ALS)
• Pre-Hospital Trauma Life Support (PHTLS)
• First Aid Instructor Certification
• Emergency Medical Technician (EMT) Certification
• Disaster Management Training

Essential Skills & Competencies

The ideal candidate should possess expertise in:

• Emergency Medical Services
• Healthcare Management
• Emergency Response
• Patient Care
• Medical Training
• Disaster Management
• Public Health
• Clinical Operations
• Quality Assurance
• Stakeholder Engagement
• Program Management
• Leadership
• Ambulance Services
• Risk Management
• Healthcare Compliance
• Team Management
• Capacity Building
• Emergency Preparedness
• Operational Planning
• Project Coordination

These highly searched healthcare and emergency response competencies are critical for successful performance in this role.

Salary & Benefits

Estimated Salary Range

RWF 2,500,000 – RWF 5,500,000 per month

Actual compensation may vary based on qualifications, certifications, and experience.

Additional Benefits

• Medical insurance coverage
• Professional development support
• Leadership training opportunities
• Paid annual leave
• Humanitarian sector exposure
• Performance-based recognition
• Career advancement opportunities
• Participation in national emergency response programs

Training & Professional Development

The Rwanda Red Cross Society places significant emphasis on continuous learning and professional growth.

Training opportunities may include:

• Advanced emergency response techniques
• Healthcare quality management
• Leadership and supervisory development
• Disaster risk reduction strategies
• Emergency preparedness planning
• Medical education and training methodologies
• Public health program management

Healthcare professionals seeking additional opportunities in Rwanda may also explore vacancies through bachelor jobs in Rwanda, which regularly features positions in healthcare, public health, administration, and humanitarian services.

Working Environment

The role offers a dynamic and mission-driven environment where professionals work closely with healthcare providers, emergency responders, government agencies, and humanitarian partners. The position requires adaptability, strong leadership, and a commitment to improving healthcare outcomes for communities across Rwanda.

Employees are encouraged to contribute innovative ideas, participate in strategic initiatives, and support life-saving programs.

Career Growth Opportunities

Successful candidates may progress into positions such as:

• Senior EMS Manager
• Emergency Response Director
• Healthcare Program Manager
• Public Health Specialist
• National Training Coordinator
• Disaster Response Manager
• Health Services Director

Professionals interested in exploring broader healthcare and humanitarian opportunities across Africa may also find relevant vacancies through bachelor jobs in Gambia, where organizations recruit healthcare managers, emergency response specialists, and program coordinators.

Industry Exposure & Professional Advancement

This position provides valuable exposure to emergency medical operations, healthcare leadership, disaster preparedness, training management, and humanitarian response systems. The successful candidate will strengthen expertise in healthcare service delivery, emergency coordination, and public health program implementation.

Individuals seeking regional career opportunities may also explore positions through bachelor jobs in Zimbabwe, where employers regularly recruit healthcare professionals, emergency management specialists, and public health practitioners.

Why Join Rwanda Red Cross Society?

Joining the Rwanda Red Cross Society offers an opportunity to make a meaningful impact on healthcare delivery and emergency response systems while working with one of the country’s most respected humanitarian organizations. Employees benefit from professional growth, leadership development, collaborative teamwork, and the chance to contribute to life-saving initiatives that improve community well-being.

If you are passionate about patient care, emergency medical services, and strengthening healthcare systems, this Coordinator position provides an exceptional opportunity for long-term professional growth and humanitarian impact.