Financial Inclusion Product Manager Job Vacancy in Kigali, Rwanda – Banking and Financial Services

Job Description

Position: Financial Inclusion Product Manager

Company: Bank of Kigali

Location: Kigali, Rwanda

Experience: 5+ years in product management within financial services

Education: Bachelor’s degree in Business, Finance, or related field

Employment Type: Full-time

Industry: Banking and Financial Services

Department: Product Development

Salary: 800,000 – 1,200,000 SSP per month

Vacancies:1

Company Overview

Bank of Kigali is Rwanda’s leading commercial bank, renowned for its commitment to financial inclusion, innovative digital solutions, and sustainable growth. With a robust network of branches and digital channels, the bank serves millions of customers across urban and rural areas, empowering individuals and businesses to achieve their financial goals. As a forward‑looking institution, Bank of Kigali continuously invests in technology, talent, and community initiatives, positioning itself as a catalyst for Rwanda’s economic development. The bank’s strategic focus on inclusive finance aligns with national priorities, making it an attractive employer for professionals seeking to make a meaningful impact. Join a dynamic team that values creativity, collaboration, and a customer‑centric mindset, and contribute to shaping the future of banking in Rwanda.

Job Overview

The Financial Inclusion Product Manager will lead the design, development, and launch of innovative financial products that address the needs of underserved populations, including low‑income individuals, smallholder farmers, and micro‑entrepreneurs. This role involves close collaboration with cross‑functional teams—such as digital, risk, compliance, and marketing—to ensure products are compliant, scalable, and deliver measurable social and financial outcomes. The manager will conduct market research, define product roadmaps, and oversee the end‑to‑end product lifecycle, from concept through rollout and performance monitoring. By leveraging data‑driven insights and emerging fintech trends, the incumbent will help Bank of Kigali expand its reach, increase financial literacy, and drive sustainable revenue growth. For more information about our career portal, visit https://rwandajobsearch.com.

Key Responsibilities

• Develop and execute a comprehensive product strategy for financial inclusion solutions, aligning with the bank’s vision and regulatory requirements.
• Conduct in‑depth market analysis to identify gaps, customer pain points, and opportunities for innovative product offerings.
• Collaborate with digital, risk, compliance, and operations teams to design products that are secure, user‑friendly, and compliant with the National Bank of Rwanda guidelines.
• Lead the product development lifecycle, including requirement gathering, prototyping, testing, and launch coordination.
• Define key performance indicators (KPIs) and monitor product performance, making data‑driven adjustments to improve adoption and profitability.
• Engage with external partners, such as fintech startups, NGOs, and government agencies, to co‑create solutions that enhance financial inclusion.
• Prepare business cases, financial models, and risk assessments for new product proposals.
• Train sales and branch staff on product features, benefits, and compliance protocols.
• Gather customer feedback and iterate on product features to ensure continuous improvement.

Required Skills

• Strong product management experience in banking or fintech, preferably with a focus on inclusion‑oriented services.
• Excellent analytical skills with the ability to translate data into actionable product insights.
• Deep understanding of Rwanda’s regulatory environment and financial inclusion landscape.
• Proven ability to lead cross‑functional teams and manage multiple projects simultaneously.
• Exceptional communication and stakeholder management skills.
• Proficiency in digital banking platforms, mobile money ecosystems, and agile development methodologies.
• Strategic thinking combined with a hands‑on execution mindset.

Education

A Bachelor’s degree in Business Administration, Finance, Economics, or a related discipline is required. A Master’s degree or relevant certifications (e.g., PMP, Agile, CFA) are considered an advantage.

Experience

Minimum of five (5) years of product management experience within the banking or financial technology sector, with a proven track record of launching successful inclusion‑focused products.

Salary

The compensation package ranges from 800,000 to 1,200,000 SSP per month, commensurate with experience and qualifications. Additional performance‑based incentives may apply.

Benefits

• Comprehensive health insurance covering employee and dependents.
• Retirement savings plan with employer contributions.
• Generous paid leave, including annual, sick, and maternity/paternity leave.
• Professional development allowance and support for certifications.
• Employee assistance program and wellness initiatives.

Training

• Onboarding program covering bank policies, compliance, and product suite.
• Continuous learning modules on fintech innovations, data analytics, and regulatory updates.
• Leadership development tracks for high‑potential employees.

Working Environment

Bank of Kigali offers a collaborative, inclusive, and technology‑driven workplace where ideas are valued and innovation is encouraged. Employees benefit from modern office spaces in Kigali’s central business district, flexible working arrangements, and a culture that celebrates diversity and community impact.

Application Process

Interested candidates should submit their updated CV and a cover letter outlining their relevant experience through our online portal. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. For additional guidance on applying, please visit https://www.eritreajobsearch.com/.

Equal Opportunity Statement

Bank of Kigali is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, ethnicity, religion, disability, or sexual orientation. All qualified applicants will receive consideration for employment without regard to any protected characteristic.