Network Operations Engineer Job Vacancy in Kigali, Rwanda – Telecommunications

Job Description

Position: Network Operations Engineer

Company: MTN Rwanda

Location: Kigali, Rwanda

Experience: 3-5 years

Education: Bachelor’s degree in Electrical Engineering or related field

Employment Type: Full-time

Industry: Telecommunications

Department: Network Operations

Salary: RWF 800,000 – 1,200,000 per month

Vacancies: 1

Company Overview

MTN Rwanda is a leading telecommunications provider in Rwanda, part of the globally recognized MTN Group. With a commitment to delivering innovative mobile and data services, MTN Rwanda plays a pivotal role in connecting individuals, businesses, and communities across the country. The company’s robust network infrastructure supports millions of subscribers, making it a cornerstone of Rwanda Jobs and a prime destination for professionals seeking career opportunities in Rwanda.

As a forward‑looking organization, MTN Rwanda invests heavily in technology upgrades, digital transformation, and sustainable practices. The company’s culture emphasizes teamwork, continuous learning, and a passion for excellence, offering a dynamic environment for those interested in Employment in Rwanda.

Job Overview

The Network Operations Engineer will be responsible for the design, implementation, monitoring, and optimization of MTN Rwanda’s core and access network elements. This role is critical to ensuring high‑quality service delivery, network reliability, and customer satisfaction. The engineer will collaborate with cross‑functional teams to troubleshoot complex issues, implement upgrades, and support the rollout of new technologies.

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Key Responsibilities

• Design, configure, and maintain core network equipment including routers, switches, and transmission systems.
• Monitor network performance using advanced tools and proactively address potential faults.
• Lead incident response activities, perform root‑cause analysis, and implement corrective actions.
• Coordinate with vendor teams for equipment installation, testing, and warranty support.
• Participate in capacity planning, network optimization, and technology migration projects.
• Document network configurations, procedures, and change management records.
• Support the rollout of 5G and other emerging technologies in alignment with MTN’s strategic roadmap.

Required Skills

• Strong knowledge of IP networking, MPLS, LTE, and 5G fundamentals.
• Hands‑on experience with network monitoring platforms (e.g., NetAct, SolarWinds).
• Proficiency in network troubleshooting, performance analysis, and fault isolation.
• Excellent problem‑solving abilities and attention to detail.
• Effective communication skills for cross‑team collaboration.
• Ability to work under pressure and manage multiple priorities.

Education

A Bachelor’s degree in Electrical Engineering, Telecommunications Engineering, Computer Science, or a closely related discipline is required. Professional certifications such as CCNP, JNCIP, or equivalent are highly desirable and demonstrate a commitment to technical excellence.

Experience

Candidates should possess 3‑5 years of hands‑on experience in network operations, preferably within a large telecom environment. Experience with large‑scale network deployments, performance tuning, and vendor management will be considered a strong advantage.

Salary

The position offers a competitive salary ranging from RWF 800,000 to RWF 1,200,000 per month, commensurate with experience and qualifications. In addition to the base salary, MTN Rwanda provides performance‑based incentives and a comprehensive benefits package.

Benefits

• Health insurance covering medical, dental, and vision care.
• Retirement savings plan with employer contributions.
• Paid annual leave and public holidays.
• Employee assistance program and wellness initiatives.
• Discounted mobile and data plans for employees and immediate family.

Training

• Access to MTN Group’s global learning platform for continuous skill development.
• On‑the‑job training with senior engineers and network architects.
• Support for industry certifications and attendance at international conferences.
• Leadership development programs for high‑potential staff.

Working Environment

MTN Rwanda offers a modern office setting in Kigali equipped with state‑of‑the‑art collaboration tools. The role may require occasional field visits to network sites across the country, providing a blend of office‑based and on‑site work. The company promotes a culture of safety, inclusivity, and innovation, ensuring that every employee can thrive.

Application Process

Interested candidates should submit their updated resume through the online portal on the MTN Rwanda careers page. Applications will be reviewed on a rolling basis, and shortlisted candidates will be contacted for interviews. For additional guidance on applying for similar roles in the region, please visit Explore similar opportunities in Malawi.

Equal Opportunity Statement

MTN Rwanda is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of gender, race, religion, or background. Our hiring practices reflect our dedication to fairness and the belief that diverse perspectives drive innovation and success.