Job Description

Business Analyst Job at QT Global Software Ltd – Kigali, Rwanda

Job Overview

Company: QT Global Software Ltd
Position: Business Analyst
Location: Kigali, Rwanda
State: Kigali Jobs in Rwanda
Job Type: Full-Time
Job Category: Administrative / Secretarial Jobs in Rwanda
Industry: Information Technology (IT), Software Development & Business Analysis

QT Global Software Ltd is hiring a highly skilled and experienced Business Analyst to join its professional team in Kigali, Rwanda. This is an excellent opportunity for professionals with expertise in business process analysis, digital transformation, stakeholder management, project coordination, and IT business solutions.

The ideal candidate should have strong analytical abilities, experience in software or IT-related projects, and the ability to translate business requirements into actionable technical specifications.

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Business Analyst at QT Global Software Ltd

About the Company

QT Global Software Ltd is a private technology company specializing in:

• Web and mobile application development
• Information security consultancy
• Network security services
• IT infrastructure solutions
• Software support and maintenance
• Secure digital transformation services

The company collaborates with government agencies, organizations, and businesses to create innovative, secure, and customer-focused digital solutions while maintaining high professional standards and excellent service delivery.

Job Purpose

The Business Analyst will play a crucial role in gathering business requirements, improving organizational processes, supporting software implementation, and ensuring successful project delivery. The role requires close collaboration with developers, project managers, stakeholders, and quality assurance teams to ensure efficient execution of IT and digital transformation initiatives.

This opportunity is ideal for professionals searching for business analyst jobs in Rwanda, IT jobs in Kigali, project management jobs, software consulting careers, Agile jobs, Scrum jobs, digital transformation jobs, requirement gathering jobs, system analyst positions, process improvement jobs, stakeholder management roles, Jira jobs, Confluence jobs, Visio jobs, and business intelligence careers.

Key Duties and Responsibilities

1. Requirement Gathering & Business Analysis

The successful candidate will:

• Identify and document business requirements through workshops, interviews, and stakeholder discussions
• Gather and analyze user requirements for business and software projects
• Translate business needs into detailed functional and technical specifications
• Create workflow diagrams, process documentation, and use case descriptions
• Evaluate business functions and assess project feasibility and impact

2. Project Coordination & Stakeholder Communication

Responsibilities include:

• Working closely with developers, project managers, and software testers
• Acting as a bridge between business departments and IT teams
• Facilitating communication among internal and external stakeholders
• Providing project progress reports and business recommendations
• Ensuring accurate implementation of business requirements

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3. Business Process Improvement

You will be expected to:

• Analyze current operational processes and workflows
• Identify opportunities for efficiency improvement and optimization
• Recommend secure and scalable business solutions
• Conduct business impact assessments for new implementations
• Reduce operational risks through strategic recommendations

4. Testing & Validation

The Business Analyst will:

• Define test plans to validate software functionality
• Support User Acceptance Testing (UAT) processes
• Monitor system pilots and testing activities
• Track, document, and resolve defects promptly
• Ensure business requirements are successfully implemented

5. Documentation & Training

Responsibilities also include:

• Preparing detailed business requirement documents (BRDs)
• Creating user manuals, workflow diagrams, and training materials
• Conducting training sessions for system users and staff
• Maintaining documentation of project decisions and implementation changes
• Supporting end-users with technical and business process guidance

6. Risk Management & Compliance

The successful candidate will:

• Identify project risks and business dependencies
• Ensure compliance with organizational standards and IT policies
• Support governance and secure business operations
• Minimize implementation risks through effective planning

Education Requirements

Candidates should possess:

• Bachelor’s Degree in Business Administration, Information Technology, Computer Science, or a related field
• Master’s Degree preferred but not mandatory

Additional certifications in Business Analysis, Agile Methodology, Scrum, Project Management, Data Analytics, or Digital Transformation will be considered an advantage.

Experience Requirements

Minimum Experience: 3–5 Years
Industry Preference: IT, Software Development, Technology Consulting, or Digital Transformation

Preferred candidates should demonstrate experience in:

• Business analysis and requirements gathering
• Agile and Scrum methodologies
• Software implementation projects
• Business process mapping and optimization
• Stakeholder engagement and communication
• Functional documentation and reporting
• Data analysis and project coordination

Technical Skills Required

Candidates should have proficiency in:

• Jira
• Confluence
• Microsoft Visio or similar tools
• Workflow mapping tools
• Documentation and reporting systems
• Agile and Scrum project environments

Language Requirements

• English: Mandatory
• French: Mandatory

Strong written and verbal communication in both languages is essential.

Salary and Benefits

Salary: Not officially disclosed by the employer

Compensation is expected to be competitive and may include:

• Professional career development opportunities
• Exposure to enterprise IT projects
• Training and skill enhancement programs
• Dynamic and collaborative work environment
• Opportunities to work with government and corporate clients

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Key Deliverables

The selected candidate will be expected to produce:

• Business requirement documents
• System requirement documentation
• Workflow and process diagrams
• Functional specifications
• Use case descriptions
• Project reports and stakeholder updates

Method of Application

Interested and qualified candidates are invited to submit their applications through the company’s recruitment portal:

Important Note: Only shortlisted candidates will be contacted.

Job Location: Kigali, Rwanda
Employment Type: Full-Time
Experience Level: Mid-Level to Senior Professional