Key Account Manager – Kigali, Rwanda

Company: MTN Rwanda Ltd
Location: Kigali, Rwanda
Position: Key Account Manager
Employment Type: Full-Time
Industry: Telecommunications & Enterprise Solutions
Department: Enterprise Sales & Corporate Accounts
Reporting To: Head of Enterprise Business

About the Company

MTN Rwanda Ltd is one of Rwanda’s leading telecom operators, providing mobile connectivity, digital financial services, enterprise communication solutions, and broadband infrastructure across the country. The company supports digital transformation for businesses and institutions across East Africa.

This role is ideal for professionals searching for Key Account Manager jobs in Rwanda, enterprise sales jobs in Kigali, and corporate telecom jobs in Rwanda.

Job Overview

The Key Account Manager will be responsible for managing high-value corporate clients, driving revenue growth, strengthening long-term partnerships, and delivering tailored enterprise solutions. The role requires strong strategic thinking, relationship management, and commercial negotiation skills.

Candidates exploring jobs in Rwanda, sales jobs in Kigali, and business development roles in Rwanda will find this position highly rewarding.

Key Responsibilities

• Manage and grow relationships with strategic enterprise clients.
• Identify opportunities for upselling and cross-selling telecom solutions.
• Develop customized business solutions aligned with client needs.
• Achieve revenue targets and account growth objectives.
• Prepare account plans and quarterly business reviews.
• Coordinate with technical and product teams for service delivery.
• Handle contract negotiations and renewals.
• Monitor client satisfaction and ensure service excellence.
• Analyze market trends and competitor offerings.
• Support enterprise digital transformation initiatives.
• Maintain accurate CRM records and pipeline updates.

Professionals seeking jobs in Kigali Rwanda, corporate account management jobs in Rwanda, and telecom enterprise jobs in East Africa will benefit from this role.

Educational Requirements

• Bachelor’s Degree in Business Administration, Marketing, Telecommunications, or related field.
• MBA or professional sales certifications are an added advantage.

Experience Requirements

• 4–7 years of experience in key account management, B2B sales, or enterprise business development.
• Experience in telecom, ICT, banking, or FMCG industries preferred.

Applicants interested in senior sales jobs in Rwanda, account manager jobs in Kigali, and corporate relationship management roles in Rwanda are encouraged to apply.

Core Skills & Competencies

• Key Account Management
• Enterprise Sales
• Client Relationship Management
• Revenue Growth Strategy
• Contract Negotiation
• Business Development
• Strategic Planning
• CRM Systems Management
• Stakeholder Engagement
• Market Analysis
• Solution Selling
• Customer Retention
• Pipeline Management
• Cross-Selling & Upselling
• Commercial Awareness
• Presentation Skills
• Problem Solving
• Communication Skills
• Account Planning
• Telecom Solutions Management

Salary & Benefits

Monthly Gross Salary: RWF 1,200,000 – RWF 2,200,000

Benefits Package

• Performance-based bonuses
• Medical insurance coverage
• Transport allowance
• Paid annual leave
• Mobile and data benefits
• Professional training programs
• Retirement contribution scheme
• Career advancement opportunities

This role is suitable for professionals seeking high paying jobs in Rwanda and enterprise sales careers in Kigali.

Training & Development

Employees will receive training in:

• Enterprise solution selling
• Advanced negotiation strategies
• Telecom product portfolio management
• CRM and digital sales tools
• Strategic account planning
• Customer experience management
• Business communication and leadership skills

Candidates can explore additional opportunities via key accounts manager jobs in Rwanda while building their careers.

Work Environment

This role involves managing high-value corporate clients, frequent stakeholder engagement, and collaboration with technical and commercial teams. It is ideal for professionals interested in full-time jobs in Rwanda, corporate sales jobs in Kigali, and telecom enterprise roles in East Africa.

For regional exposure and benchmarking opportunities, professionals may also explore key accounts manager jobs in Kenya during career research.

Career Growth Opportunities

High-performing candidates may progress into:

• Senior Key Account Manager
• Enterprise Sales Manager
• Regional Business Manager
• Head of Enterprise Sales
• Commercial Director
• Chief Business Officer

This position supports long-term growth in management jobs in Rwanda, telecom leadership roles in Kigali, and enterprise business careers in East Africa.

Additional Career Resources

Professionals exploring regional employment opportunities can also review key accounts manager jobs in Uganda for East African job market insights and cross-border career opportunities.

Further professional development and regional expansion insights are available through key accounts manager jobs in South Sudan for broader African career planning.

Equal Opportunity Employer

MTN Rwanda Ltd is committed to fostering an inclusive, innovative, and high-performance workplace that values diversity, integrity, customer focus, and continuous professional development.